GoAuto Insurance Review


GoAuto Insurance, a Louisiana-based insurance company, offers basic car insurance to drivers in Ohio and Nevada. GoAuto says it is a low-cost insurance company: It allows drivers to purchase policies directly from the company instead of through commission-incentivized insurance agents. The website and mobile app allow you to get a quote. You can also call the state-specific hotlines or visit a local GoAuto office to obtain a quote.

GoAuto makes it easy to manage your car insurance policy through its website and mobile app. However, the website does not provide any information about discounts or coverage. This company has more complaints than other companies with similar sizes.

GoAuto might be a good option if you are looking for affordable car insurance. There are many other companies that offer information about the coverage they offer, offer lower customer complaints, and offer discounts.

GoAuto auto insurance received 2.5 stars out 5 for overall performance. Our editorial team determines NerdWallet’s ratings. The scoring formula considers a variety of factors, including pricing, discounts, and the ease of filing a claim. Website transparency, financial strength, and complaints data from the National Association of Insurance Commissioners are some of the other factors that were analyzed.

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GoAuto Insurance provides minimal coverage for auto insurance. Liability coverage is included in every policy, while collision and comprehensive coverage, medical payments and uninsured and underinsured motorist coverage may be additional options. Other coverage options are possible depending on the state you live in.

Insurance coverage for car accidents.

When you’re shopping for car insurance, it’s important to understand what car insurance coverage you want and what you’re required to buy. Although minimum coverage requirements may vary from one state to the next, most states require you to have car insurance in order to drive a car. This usually includes liability insurance as well as coverage for uninsured or underinsured motorists.

If you want extra protection, you may be interested in full coverage insurance. Full coverage doesn’t mean you have to buy a particular policy, but rather, a combination or types of coverage like comprehensive, collision, and liability insurance.

Below are the most popular types of car insurance coverage.

GoAuto does not offer many extras but it is possible to qualify for discounts depending on where you live.

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GoAuto Insurance might offer discounts for:

  • Active military member
  • Safety driving habits
  • Driving a car equipped with airbags and anti-lock brakes
  • Multi-car insurance
  • Moving to GoAuto from an insurance company.

GoAuto complaints

According to NerdWallet analysis of data provided by the National Association of Insurance Commissioners, GoAuto has received more complaints over three years than it was expected.

Learn more about GoAuto

Website:Although GoAuto’s website does not provide much information about its coverage, it allows you to get a quote, file claims, find a local office, pay your bill, and view policy and documents. You can also access the website in Spanish.

Mobile app:GoAuto’s mobile application is available for Android and Apple. Customers can view ID cards, get a quote and pay bills, file and track claims, as well as view current policies and documents.

Guide to buying auto insurance

Before you can compare car insurance companies, it is important to gather basic information. This includes the driving record of all the policyholders, facts about your vehicle, and safety features. It is important to determine the type of coverage that you require. For example, do you want only the bare minimum insurance that your state requires, or do you need more extensive coverage, such as gap insurance or rideshare coverage? Make sure you are aware of the options available to you from each company.

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Compare rates between insurers to ensure that they offer the same coverage limits as deductibles. It is possible to make a decision based solely on the price. You should look at the number of complaints that each company has. These can indicate how high quality you might get.

You may be able buy insurance online, by phone, or through an agent, depending on the company you choose. For more guidance, see how to get car insurance.