How to Become a Transportation Provider For Insurance Companies

Becoming a Medicaid transportation provider is an exciting venture, yet requires careful planning. There are multiple legal documents that must be filed, and compliance with regulations is crucial.

Establish your target clients and analyze their needs, before marketing your business to healthcare institutions – this will generate recurring revenue that will allow your business to expand.

Getting Started

Launching a non-emergency medical transportation (NEMT) business offers a wonderful opportunity to both make money while helping others to access doctor appointments or other necessary destinations. However, some essential steps must be completed prior to going operational, including creating a business plan, filing legal documents and acquiring insurance and licenses. NEMT Cloud Dispatch can assist in starting up your medical transport company by offering software which streamlines dispatching, invoicing and reporting capabilities – helping your service achieve maximum productivity!

Before beginning a NEMT business, you must create a business plan. This will guide your decisions and set goals for your venture while helping identify any obstacles along the way. When starting up your NEMT company in your locality, be aware of any tax obligations or legal requirements such as sole proprietorship vs LLC structures as this decision could impact liabilities, taxes owed and registration requirements.

Building relationships with healthcare providers and brokers is vital to running an NEMT business, and will increase your chance of transportation contracts. You should use traditional marketing tools, such as social media portals or even physical visits where you leave brochures about your services behind.

To be eligible as a New England Medical Transport (NEMT) provider, certain qualifications must be met, including possessing a valid driver’s license with no violations on record and passing a criminal background check as well as procuring any state-mandated licenses and permits necessary. Furthermore, you should understand billing processes as well as regulations related to Medicaid transportation services.

Once you’ve met the minimum requirements, it’s time to look for clients. Depending on your location, this could include local clients or large national healthcare providers; finding reliable yet affordable transportation options for senior and disabled clients who struggle to travel is vital; without reliable transport many struggle with traveling to doctor offices, dialysis treatments or other necessary destinations that they rely on medically for treatment or other essential destinations.


NEMT services require insurance coverage; you can secure it either through a carrier or broker. Carriers own their own fleet, while brokers act as middlemen between carriers and customers and act as mediators between carriers and customers. Brokers work closely with state agencies and health insurance providers to make sure patients arrive on time at healthcare appointments.

No matter if you operate as an over-the-road trucker transporting goods for other businesses or a limousine service transporting passengers to their destinations, this industry poses risks that should not be underestimated. Road accidents, driver performance shortages and shortages, challenging economic conditions or any other exposures must be managed appropriately with insurance policies designed to safeguard against these potential issues; as you need the appropriate policies in order to safeguard against those risks effectively.

Chubb’s insurance programs for transportation firms are tailored to offer robust protection that keeps clients moving safely on the roads. We provide a broad array of products tailored to the unique needs of your clientele, such as traditional insurance, alternative risk financing and loss control as well as specialty solutions such as lead umbrella/excess liability policies, catastrophe management and environmental solutions. Large fleets benefit from our team of underwriters and loss control experts who can address issues like rising auto liability claims, driver safety requirements, regulatory regulations and new exposures. Public transportation firms require tailored solutions, including special deductible options and fleet management services, tailored specifically to their unique needs. At minimum, transportation firms need Auto Liability, Auto Physical Damage, Motor Truck Cargo and General Liability coverages, with optional extensions such as Crime, Commercial Property or Directors and Officers Liability depending on the size of their firm.


Becoming a medical transportation provider for insurance companies can be both a lucrative and fulfilling career, yet starting one requires extensive research and preparation. Aside from meeting state qualifications, passing a criminal background check and securing a commercial driver’s license are necessary steps toward starting this type of business. Furthermore, vehicles must meet specific safety standards including having seat belts and fire extinguishers installed.

Non-emergency medical transportation providers must ensure that both employees and vehicles are licensed and insured, in addition to being subject to local government certification or permits; some cities such as Portland require passenger transportation companies operating within its limits to hold such permits by submitting an application and paying required fees.

Transport businesses must also obtain a federal DOT number, which allows the business to legally transport passengers and cargo between states while also protecting against legal liability in case of an accident. To apply for one online registration is necessary; once approved the business must continue updating their information periodically.

New NEMT businesses must also strive to build strong client relationships in addition to obtaining all required licenses and permits, since medical transportation contracts tend to be allocated among a select few providers based on reputation alone.

To establish an excellent reputation, new NEMT businesses should place emphasis on providing top-quality services and devise innovative methods of customer attraction that distinguish them from their competition and help build customer loyalty. They should promote their services using traditional marketing channels such as social media or online portals while taking advantage of cloud dispatch software that allows them to streamline operations while improving patient care.