Kemper Life, a St. Louis-based company, is part of the Kemper Corp. umbrella. Kemper Life companies sell and manage whole and term life insurance policies. These include United Insurance Company of America (The Reliable Life Insurance Company), Union National Life Insurance Company, Mutual Savings Life Insurance Company, and Union National Life Insurance Company. Reserve National Insurance Company is part of Kemper Life & Health and sells guaranteed whole life policies.
The collective complaints received by Kemper Life companies are higher than those of other similar-sized life insurance companies. You might want to shop around before you purchase a Kemper life insurance policy. This is due to limited product availability and inability to manage policies online. If you’re looking for a top-rated company, NerdWallet’s guide to the best life insurance companies for 2021 is a great place to start.
Kemper Life received 2.5 stars out 5 for overall performance. Our editorial team determines NerdWallet’s ratings. The scoring formula considers data from the National Association of Insurance Commissioners as well as financial strength ratings.
Kemper life insurance policies
Kemper offers term and permanent life insurance policies through its network of life insurance companies, their affiliates, and subsidiaries. A policy can only be purchased from an agent of these companies and not online. Product availability also varies by state.
The following options are available from Kemper Life Insurance:
Term life insurance policies, available for 10, 20 or 30 years at level premiums.
Whole-life insurance policies with low premiums.
Limited pay whole life insurance policies. The policyholder does not need to pay premiums for the policy to remain active after a certain period of time.
Guaranteed issue life insurance policies are available from Reserve National Insurance Company, which is part of Kemper Life & Health. Guaranteed issue policies do not require a medical exam to be approved and come with cash value and level premiums.
Kemper Life customer complaints
According to NerdWallet analysis of data provided by the National Association of Insurance Commissioners, Kemper life insurance companies collectively have received significantly more complaints to state regulators over three years than companies of comparable size.
More about Kemper life insurance
Kemper’s website provides limited information about its life insurance policies. It doesn’t offer policyholders an online portal to manage their accounts and make payments. The website offers forms that can be faxed or mailed to request policy changes. You can send your premium payment by mail, payroll deduction or electronic transfer. A Kemper representative can also collect the payment at your residence.
You can file a claim for life insurance by contacting your agent, by mail, or email. Every three weeks, Claim Updates are sent by mail.
Kemper Life offers term and whole-life insurance in the following 19 states (guaranteed issues policies may be more readily available): Alabama.
Guide to buying life insurance
Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Make sure that you are getting the coverage you need from the insurance companies you are considering.
Compare rates to ensure that they are comparable in terms of coverage and time. You should also ensure that the policy’s medical requirements are in line with your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you’re comparing aligns with that.
The price of a product may not be the most important factor in your purchase decision. Take a look at the number and quality of complaints received by each company.