Utica National Insurance Reviews

Are you shopping for insurance coverage? With so many options to choose from, it can be overwhelming to find the right provider. That’s why we’re here to give you the inside scoop on Utica National Insurance Company.

In this blog post, we’ll cover everything you need to know about their products, ratings, complaints, and customer reviews. By the end of this article, you’ll have a better understanding of whether Utica National is the right choice for your insurance needs! So let’s dive in and get started!

Utica National Insurance Company Overview

Utica National Insurance Company has been providing insurance coverage for over 100 years. Founded in 1914, the company is headquartered in New Hartford, New York and operates across the United States.

Utica National offers a range of insurance products including auto, homeowners, renters, commercial auto, workers’ compensation, and liability coverage. They cater to both personal and business clients.

One unique aspect of Utica National is their focus on risk management services. They provide resources to help their customers prevent accidents and minimize losses. This includes safety training programs, consultation services with loss control professionals, and risk analysis tools.

Another notable feature of Utica National is their commitment to giving back to the community through charitable donations and volunteer work. The company’s philanthropic efforts have supported organizations such as the American Heart Association and local food banks.

Utica National Insurance Company has a long history of providing comprehensive insurance coverage while also prioritizing risk management resources and community involvement.

Utica National Insurance Products

Utica National Insurance offers a range of products to cater to the insurance needs of individuals, families, and businesses. One of their popular products is auto insurance which covers liability and damage caused by accidents or theft. The company also provides coverage for recreational vehicles such as boats, motorcycles, and snowmobiles.

For homeowners, Utica National Insurance offers property and casualty insurance that protects against losses due to natural disasters like floods or fires. They also offer personal umbrella policies that provide additional liability coverage beyond what a standard policy would cover.

Business owners can benefit from Utica National’s commercial lines of insurance which include general liability, workers’ compensation, professional liability (errors and omissions), business automobile insurance among others. These policies help protect businesses from financial loss due to unforeseen events such as lawsuits.

In addition to these core offerings, Utica National Insurance also has specialized policies tailored to niche industries such as schools or construction companies. It’s clear that they have taken time in crafting their product line-up with careful attention paid towards covering all bases when it comes to meeting customers’ diverse needs in the realm of insurances.

Utica National Insurance Ratings

When choosing an insurance provider, it’s important to consider their ratings. Utica National Insurance is rated A- (Excellent) by the independent rating agency AM Best, which signifies its financial strength and stability.

AM Best evaluates insurers based on their ability to meet policyholder obligations, as well as other factors such as management strategy and risk management practices.

Utica National’s rating indicates that they have a strong ability to fulfill claims and are financially stable enough to continue doing so in the future. This should give customers peace of mind knowing that they’re working with a reliable company.

It’s worth noting that while ratings can be helpful, they shouldn’t be the only factor you consider when choosing an insurance provider. It’s also important to look at customer reviews and complaints, as well as the specific products and services offered by each insurer.

Utica National Insurance has received a favorable rating from AM Best, indicating that it is a financially sound option for those seeking insurance coverage.

Utica National Insurance Complaints

When researching insurance companies, it’s important to not only look at their ratings and customer reviews but also any complaints they may have received. Utica National Insurance has had some complaints filed against them in the past.

One common complaint is regarding claims processing times. Some customers have reported that their claims took longer than expected to be processed and resolved.

Another issue that has been raised by customers is the communication from Utica National during the claims process. Some have noted a lack of updates or difficulty reaching their assigned adjuster.

There have also been a few reports of denied claims, which can understandably cause frustration for policyholders who believed they were covered under their policy.

While these complaints should certainly be taken into consideration when choosing an insurance provider, it’s important to keep in mind that no company is perfect and issues can arise from time to time. It may still be worth considering Utica National based on your specific needs and priorities.

Utica National Insurance Customer Reviews

One of the best ways to gauge the quality of an insurance company is by looking at customer reviews. When it comes to Utica National Insurance, there are mixed opinions from customers.

Some customers have had positive experiences with Utica National Insurance, praising their customer service and claims handling process. They appreciate how easy it is to file a claim and receive prompt responses from representatives.

However, other customers have had negative experiences with Utica National Insurance. Some have complained about denied claims or slow response times from representatives. Additionally, some customers find that their premiums increase significantly after filing a claim.

It’s important to keep in mind that every insurance company will have its detractors and supporters. However, reading through customer reviews can help you get a better idea of what to expect when working with Utica National Insurance.

BBB Rating

The Better Business Bureau (BBB) is an independent organization that rates companies based on their business practices and customer satisfaction. Utica National Insurance has been accredited by the BBB since 1959, which speaks volumes about the company’s commitment to ethical behavior.

The BBB rates businesses on a scale of A+ to F, taking into account factors such as complaint history, time in business, transparent business practices and licensing and government actions known to BBB. Utica National Insurance currently holds an A+ rating from the BBB, indicating a high level of trustworthiness and reliability.

It’s worth noting that while a good BBB rating doesn’t guarantee a flawless experience with any given company or product; it can be viewed as one important piece of information when making purchasing decisions. The fact that Utica National Insurance maintains an excellent rating should give customers peace of mind knowing they’re dealing with a reputable insurance provider.

While some customers may have had negative experiences with Utica National Insurance in the past, overall its positive reputation shines through clearly in its long-standing accreditation with the Better Business Bureau.


Utica National Insurance is a reputable insurance company with over 100 years of experience in the industry. They offer a wide range of insurance products, including auto, home, business, and workers’ compensation insurance.

While there have been some complaints filed against them on platforms like the BBB, their prompt responses to these issues prove that they take customer satisfaction seriously.

Their customer reviews on various platforms also indicate that they provide excellent service and go above and beyond for their clients.

If you’re looking for an experienced insurance provider with solid financial stability and good customer service record then Utica National Insurance might just be what you need!