Blue Cross Blue Shield Insurance Illinois provides health coverage to both individuals and businesses. Their plans provide coverage for doctor visits, prescription drugs, hospital stays and more.
Recently, the company made headlines for their treatment of two customers; Martin Glochowsky and Patsy Oswalt both had issues with their coverage that needed to be resolved quickly and fairly. Both customers received fair resolution for their disputes.
1. Contact Customer Service
Blue Cross Blue Shield customer service offers various ways for members with questions or issues related to their coverage to reach them: you can call the number on your member ID card to connect with a representative; alternatively, log into Blue Access for Members account for further details regarding claims, benefits and more.
Blue Cross and Blue Shield companies work in collaboration with state, federal agencies and advocacy organizations to combat healthcare fraud; by reporting suspicious phone numbers or websites you can help protect other members. Reporting fraudulent activity helps stop it from occurring again!
Cancelling your Marketplace plan may be necessary due to other health coverage or for other reasons. Your Marketplace coverage could end as soon as the day you cancel or you could set it to end at a specific day in the future – simply choose from the drop-down menu which option best fits you!
Existing members can call the number on their member ID card with any queries regarding coverage or plan changes, or log into BlueAccess for Members account for answers to frequently asked questions (FAQs). In addition, explore Individual & Family or Employer options using Help Me Choose tool before choosing the plan that’s right for them.
2. Fill Out a Cancellation Form
When canceling a Blue Cross and Blue Shield Insurance Illinois policy, submitting a cancellation form is necessary. You can either submit it by phone or online; to begin this process contact customer service using the number located on the back of your Blue Access for Members card and request it from there.
Visit your state’s health insurance consumer assistance program for help filing an internal appeal or requesting review by your insurer. If you don’t know where one can be found, your state’s insurance department or Blue Cross and Blue Shield Association can direct you.
Illinoisans are signing up for Affordable Care Act Health Insurance Marketplace plans at nearly twice the rate seen last year, according to recent federal CMS numbers released this week. In response to COVID-19 pandemic concerns, Governor Pritzker recently signed an executive order reopening ACA Marketplace Special Enrollment Period until May 15, 2021.
Reducing or canceling a Marketplace plan varies based on your reason and type of coverage you currently possess. Please select below the reason for which you want to cancel for step-by-step instructions on how to proceed with cancellation.
Your Marketplace coverage can end the same day or on another date that’s convenient, such as when another health plan begins on that particular date.
As part of its response to COVID-19 pandemic, Congress passed legislation to ensure you would not lose health insurance when canceling. This is known as continuous coverage. But in future eligibility checks (also called renewals or redeterminations checks) must resume; when your coverage renewal date arrives on June 1, 2023 you will receive your renewal notice.
3. Send the Cancellation Form
There should be a toll free number listed somewhere on your card or email for you to contact to cancel your Blue Cross Blue Shield insurance Illinois policy. After speaking with customer service, they will provide a cancellation form which you need to fill out and submit in order to end coverage with them.
Illinoisans are signing up for Affordable Care Act Marketplace plans at nearly twice the rate seen this time last year, according to Governor Pritzker. He encourages any eligible Illinoisans who do not already have health coverage to consider enrolling before May 15, 2021 when Special Enrollment closes for this ACA Marketplace Special Enrollment period.
Remember to notify the appropriate authorities if a call from an unknown number that does not appear on your member ID card is suspicious, as soon as possible. Blue Cross Blue Shield Association works closely with state and federal agencies, advocacy organizations and community groups in reporting and combatting healthcare fraud.
Dana Popish Severinghaus brings extensive legal, policy, government relations and insurance industry-related experience. Most recently she held the position of Legislative and Regulatory Counsel at Allstate Insurance Company where she advised Allstate subsidiaries in terms of legal compliance matters throughout the Midwest region.
4. Receive a Cancellation Notice
Insurance companies must give you at least 30 days’ notice if they plan to cancel your coverage, giving you time to appeal or find alternative coverage options. They should also inform you about how you can exercise this right of appeal; should a health insurer deny or terminate coverage without providing evidence to support its position, you have the option to appeal this decision and have it reviewed by an impartial third-party review panel.
A new law prevents insurance companies from cancelling your coverage because of mistakes you or your employer made on the application, or from demanding you reimburse medical care that’s already been received. It protects people who either have an Affordable Care Act Marketplace plan or an off-Marketplace plan; during open enrollment or special enrollment periods you can make adjustments.
If you want to cancel your Marketplace plan, the first step should be logging in and reviewing its details. If unsure, contact customer service by dialing the number listed on Blue Access for Members account.
Use our Health Plan Finder Tool to explore different health plans and benefits, or call the number on your Blue Cross ID card directly for support from one of our representatives. Additionally, check out the FAQs section for information on navigating our site.
Blue Cross customers have expressed deep displeasure at the recent decision by Blue Cross to end its PPO plan, fearful that they’ll have to give up their doctors or afford new ones, a move which has caught U.S. Rep Jan Schakowsky (D) of Evanston as she sent a letter urging Blue Cross president Maurice Smith to expand its network of providers available in Chicago area.
Blue Choice Preferred PPO will replace PPO plans in Chicago area hospitals like Lurie Children’s Hospital, Northwestern Memorial and Rush University that don’t participate. Furthermore, many top doctors do not accept Blue Choice as their medical coverage option.
